Privacy Policy

Last updated: May 3, 2026

FreshQuote ("we," "us," or "our") operates the website at freshquote.polsia.app. This Privacy Policy explains how we collect, use, and protect your personal information when you use our lead request form.

Information We Collect

When you submit a quote request, we collect:

• Your name and contact information (phone number, email address)
• Details about your home (approximate size, bedrooms, bathrooms)
• The type of cleaning service you are requesting
• Your preferred callback time window
• Any special requests you choose to share

We also collect standard web analytics data (pages visited, referral source) through an anonymized pixel. No personally identifiable information is included in analytics beacons.

How We Use Your Information

Your information is used solely to:

• Send your quote request to our local cleaning partner in Ottawa and LaSalle County, IL
• Enable the cleaning partner to contact you for a quote callback
• Maintain records of submitted requests for business purposes

We do not sell, rent, or share your personal information with any third party other than the single local cleaning partner you are requesting a quote from.

Data Retention

Lead request records are retained for up to 12 months from the date of submission, after which they are deleted from our database.

Your Rights

You may request deletion of your information at any time by emailing us at freshquote@polsia.app. We will remove your data within 7 business days of receiving your request.

Data Security

All data is transmitted over HTTPS and stored in a secured database. We use industry-standard practices to protect your personal information from unauthorized access.

Cookies

We use localStorage to store an anonymous visitor ID for analytics purposes. This does not contain any personal information and is not used for advertising.

Children

Our service is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after any changes constitutes your acceptance of the new policy.

Contact

For privacy questions or data deletion requests, contact us at freshquote@polsia.app.